Frequently Asked Questions

Bed setup, basic kitchen kit (stove, cookware, utensils), fridge, exterior shower, interior lighting, and cleaning kit.

Some models add an awning and an outdoor table and chairs.

No. A valid category B car licence is enough. Please bring your physical licence and ID/passport.

26+ with at least 3 years of valid driving experience. Case-by-case exceptions may be considered with prior notice—please contact us in advance. An extra fee may apply depending on the case. Additional drivers can be added (bring their documents too).

We include 150 km/day. Extra kilometres can be purchased for a small fee. Let us know if you’re planning a long route.

• Yes, well-behaved pets are welcome. You must notify us when booking.
• Return the camper clean and in good condition.
• If you do not notify us in advance, the full security deposit will be retained.

Pickup from 15:00 and return by 12:00 (flexible when possible). Late returns may incur a fee.

Full-to-full: we deliver with a full tank and you return it full. Keep the fuel receipt if asked.

• Return dishes clean, interior tidy, and grey/dirty water tanks emptied.
• If this is not done, an additional cleaning fee may be charged.
• You do not need to fill the clean water tanks or wash the exterior — we do it to protect windows and the solar panel.
• If you wash the exterior yourself, do not use high-pressure water directly on windows or the solar panel.

Driving insurance is included in the booking price, with 24/7 roadside assistance.

Yes, a refundable deposit is required at pickup. Returned after inspection if there’s no damage or pending fines.

Yes — but only after speaking with the administrator and coordinating how to do it, because specific conditions must be followed.

• Prior approval is required (route and dates).
• You must follow the operator’s rules and protect the vehicle during boarding.

• Respect local regulations: only stay overnight in authorised areas and campsites.
• Do not access protected areas or private land; penalties can be high.
• Our geolocation systems help ensure your adventure is safe and responsible.

All these rules are monitored by our geolocation systems.

• With our retro campers and vans it is forbidden to drive on dirt roads, sand, beaches or off-road areas.
• Exception: 4x4 models may use light, well-maintained tracks at low speed.
• Maximum speed: 30 km/h on dirt roads or authorised areas.
• Prohibited: leaving the track or accessing protected areas.
• Consequences: repeatedly exceeding the speed limit or entering restricted areas will result in full retention of the deposit; any legal penalties will be the driver’s sole responsibility.

The house battery powers lights, fridge, and USB. Some vans include an inverter or 230V when connected at campsites.

Always contact us first.

• 24/7 roadside assistance is included.
• Some breakdowns may prevent the trip from continuing.
• If it is not your responsibility, you may:
  • Get a refund for the unused days, or
  • Continue with a replacement vehicle.
• Failure to follow our instructions or acting on your own will result in the retention of the security deposit.

• We accept major credit and debit cards.
• A deposit confirms your reservation; the balance is paid before pickup.
• Cancellation policy:
  • If we cancel, you receive 100% of your reservation back, and we are released from any further liability.
  • If you cancel more than 1 month in advance, 50% of the booking deposit is refunded (to cover admin and payment processing costs).
  • If you cancel less than 1 month in advance, the reservation is non-refundable.